Return Policy
- Returns and Exchanges:
Kruthi Art of Baking accepts returns and exchanges on physical products, such as baking kits or merchandise, within 14 days of the date of purchase.
- Eligibility for Returns:
To be eligible for a return or exchange, items must be unused, in their original packaging, and in the same condition as when they were received.
- Return Process:
To initiate a return, please contact us at [contact@kruthiartofbaking.com] with your order number and details of the item you wish to return. We will provide you with instructions on how to proceed.
- Return Shipping:
Customers are responsible for the cost of return shipping, unless the return is a result of an error on our part or a defective item.
- Refunds:
Refunds will be issued to the original payment method used for the purchase. Once we receive the returned item and verify its condition, we will process the refund within 10 business days.
- Non-Returnable Items:
Perishable items, such as food products, are not eligible for return. Digital products, including online courses and downloadable content, are also non-returnable.
- Damaged or Defective Items:
If you receive a damaged or defective item, please contact us at [kruthiartofbaking@gmail.com] within 7 days of receiving your order. We will work to resolve the issue promptly, either by providing a replacement or issuing a refund.
- Cancellations:
Orders for online courses or digital products cannot be canceled once access has been granted.
- Contact Information:
If you have any questions or concerns regarding your return or our return policy, please contact us at [kruthiartofbaking@gmail.com].
- Policy Changes:
Kruthi Art of Baking reserves the right to modify or amend this return policy at any time. Any changes will be effective immediately upon posting.
By making a purchase with Kruthi Art of Baking, you acknowledge that you have read and agree to the terms of this return policy. We strive to provide a positive experience for our customers, and we are here to assist you with any issues that may arise.