Return Policy
- Returns and Exchanges:
Kruthi Art of Baking accepts returns and exchanges on physical products, such as baking kits or merchandise, within 14 days of the date of purchase.
- Eligibility for Returns:
To be eligible for a return or exchange, items must be unused, in their original packaging, and in the same condition as when they were received.
- Return Process:
To initiate a return, please contact us at [contact@kruthiartofbaking.com] with your order number and details of the item you wish to return. We will provide you with instructions on how to proceed.
- Return Shipping:
Customers are responsible for the cost of return shipping, unless the return is a result of an error on our part or a defective item.
- Refunds:
Refunds will be issued to the original payment method used for the purchase. Once we receive the returned item and verify its condition, we will process the refund within 10 business days.
- Non-Returnable Items:
Perishable items, such as food products, are not eligible for return. Digital products, including online courses and downloadable content, are also non-returnable.
- Damaged or Defective Items:
If you receive a damaged or defective item, please contact us at [kruthiartofbaking@gmail.com] within 7 days of receiving your order. We will work to resolve the issue promptly, either by providing a replacement or issuing a refund.
- Cancellations:
Orders for online courses or digital products cannot be canceled once access has been granted.
- Contact Information:
If you have any questions or concerns regarding your return or our return policy, please contact us at [kruthiartofbaking@gmail.com].
- Policy Changes:
Kruthi Art of Baking reserves the right to modify or amend this return policy at any time. Any changes will be effective immediately upon posting.
By making a purchase with Kruthi Art of Baking, you acknowledge that you have read and agree to the terms of this return policy. We strive to provide a positive experience for our customers, and we are here to assist you with any issues that may arise.
Meet Our Chefs
LAVANYA V KOTHA
Lavanya V Kotha, the visionary behind Kruthi Art of Baking, stands as a distinguished cake artist, pâtissier, and consultant, celebrated for her mastery in creating delectable egg-free and gelatin-free delights. With a remarkable history as a freelance baker, she has garnered recognition for her innovative recipe development and exquisite cake decorations. A true creative force, Lavanya has left an indelible mark on the baking community with her creative and stylish approach. Through her brainchild, "Kruthi Art of Baking," she not only showcases her talents but also serves as a mentor, nurturing the skills of aspiring bakers and guiding them toward a path of success.
Rakesh Saini
Rakesh Saini is a distinguished chocolatier and sugar artist, dedicated to his craft. Holding the esteemed title of Master Chocolatier, he is certified as a "bean to bar" maker and recognized as a "Master of Chocolate Flavors" by the Ecole School of Chocolate in California. His extensive training includes prestigious programs at the Felchin Academy in Switzerland and under award-winning chocolatiers in Australia. Rakesh's expertise shines in the intricate processes of bean-to-bar chocolate making, skillful blending of chocolates, and mastering an array of delightful flavors.
Rachana Aggarwal
Hailing from New Delhi, Rachna Aggarwal is a seasoned bakery and confectionery professional, specializing in the art of eggless baking. Her expertise extends to intricate sugar crafting and the creation of exquisite wedding cakes. As a skilled trainer with years of hands-on experience in the baking craft, Rachna has honed her mastery through training at prestigious international institutes. Her teaching techniques have garnered widespread appreciation from students, highlighting her commitment to imparting valuable skills in the realm of baking.
